Frequently asked questions

How much hair is needed for a full sew-in?


Each bundle of our hair weighs a 3.5 ounces. Because each bundle is true to weight, the longer the bundles are in inches, the shorter the wefts are. For lengths of 12” to 16”, we recommend buying two to three bundles of hair. For lengths of 18″or longer, three to four bundles will be needed.




Can 7 Fourteen Ten Hair be colored?


Yes! You can color the hair. However, once virgin hair is treated in any way, it is no longer virgin. Dying or bleaching may alter the texture of the hair. We recommend that you consult with a salon professional for hair color. Keep color-treated extensions well conditioned and moisturized for longevity.




How long does 7 Fourteen Ten last?


Our hair can last up to two years or longer with proper care. Treat it as if it were your own hair. Remember, just like our natural hair, excessive heat styling may alter the curl pattern. Because it is virgin hair, 7 Fourteen Ten Hair can be reused as many times as you'd like!




When will I recieve my order?


Please allow 3 - 5 business days after your order has been placed for processing. Orders are usually shipped 2 - 3 business days after processing has been completed. You will receive a tracking number once your order has shipped. Because of the high volume of orders we may receive during a sale, please allow 7 - 10 business days for your order to be processed, and 2 - 3 business days after processing has been completed for delivery.




What is your refund policy?


Due to federal laws regarding health and sanitation, any purchase from 7 FourteenTen Hair is final sale. There will be no returns or exchanges. If you notice your purchase is defective, please contact us at 7FourteenTen@gmail.com within 3 business days after your product has been received to begin the exchange process. The buyer is responsible for return shipping fees. The return package must have a tracking number. 7 Fourteen Ten Hair should be updated with tracking information via email upon shipping. We require a tracking number to protect both the buyer and 7 Fourteen Ten Hair. If you send us an item without a tracking number and it results in a missing package, we are not responsible. Please allow 3-5 days processing for final decision of defective items. If we receive your item, and we confirm that it is defective, we will allow an exchange. We will not allow an exchange if the hair has any signs of being worn. Hair cannot be brushed, combed, cut, unraveled out of the bundle, tried on, or processed in anyway. We reserve the right to refuse any exchange.




Is this virgin hair?


7 Fourteen Ten Hair is 100% virgin human hair.




Whats a proper care routine for 7 Fourteen Ten Hair?


Before Installation: Co-wash using a moisturizing conditioner Let air dry After Installation: Wash weekly with sulfate-free shampoo Rinse thoroughly with lukewarm water Apply conditioner and comb through with a wide tooth comb or fingers, starting with the ends working your way up to your scalp Rinse thoroughly Let air dry Use minimal styling aids to avoid build up We recommend using our Argan Oil Serum. Apply a small amount when needed. Use alcohol-free styling products





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